Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.8/5 stars based on 482,974 Reviews
ann V.
oakwoodbox 633, illinois
betty T.
roanoke, virginia
dick S.
charlotte, north carolina
"Tech was very professional, did his service and provided detailed description of his work!"
pam B.
boise, idaho
"Expertise, past service and logical info to make the best decisions"
elaine W.
central city, nebraska
"He knew his job, was courteous. Thank you for getting me prepared for the winter to come!"
rose P.
san antonio, texas
"The technician was extremely knowledgeable and helpful. He provided me with information about the status of my unit as he worked."
sophie S.
wheeling, illinois
"good work"
quinton E.
arlington, texas
laurie R.
delmar, new york
"Notified me of arrival time and came within that time frame. Zach Milker was friendly, polite, efficient and thoroughly explained the work."
dan&andrea H.
winnipeg, manitoba
"Quick, quiet and efficient service. Pleasant experiences with the local admin staff in making and confirming appt."
karen F.
winnipeg, manitoba
tina G.
somerset, new jersey
michael M.
manalapan, florida
"Michael was professional, detailed and thorough. He was methodical and worked very clean. He explained each step he did and the outcome. Went out of his way to be polite and friendly. Best tech you ever sent here. He should be an example for other techs."
ted B.
florence, kentucky
david W.
schenectady, new york
bonnie W.
estero, florida
"ley were very professional and a"
mary C.
albany, new york
"He introduced himself and the Second Gentleman with him and explained what he was going to do. After checking everything he explained there is a drip that should be taken care of and before the cold weather sets in. I agreed and he arranged an appointment. He sent pictures and explained he brushed parts the required this."
raymond S.
dayton, ohio
"Tech set thermostat to be more efficient when temperature drops to 20 degrees or blow"
larry L.
orlando, florida
"Professional and friendly"
finn L.
cedar park, texas
"Using boot covers?"
david R.
plano, texas
"Continuous good, efficient service"
lauren R.
kissimmee, florida
"Your company always shows up when we need you, I am always able to reach someone and when we have issues they get resolved."
ann H.
west columbia, south carolina
"He was very good and polite."
alexis P.
indianapolis, indiana
robert W.
midlothian, virginia
"Technician was very thorough."
mila L.
hercules, california
"Kevin and Alex Gonzalez was very professional and did a good job"
robin R.
richmond, virginia
"Professional / competent personnel and excellent communications with your customer."
daniel C.
albany, new york
"Mark was great and explained everything. He was professional And personable."
debra P.
hollywood, florida
"Clean prompt and on time"
moreen P.
albany, new york
"Conner was extremely helpful, professional & kind."
al W.
raleigh, north carolina
gary E.
williamsville, new york
rosa V.
ocala, florida
"Nicole Merrill did a great job"
charles K.
calgary, alberta
"Craig provides Great explanations to us for installing new products."
pat O.
winnipeg, manitoba
"Larry had the patience to explain about the humidifier and its use."
herbert W.
savannah, georgia
"Fast troubleshooting. Fair on the charges."
gary R.
franklin, georgia
jim C.
owasso, oklahoma
fw F.
prairie village, kansas
helen H.
st charles, illinois
"Cole is so thorough."
sandra C.
west haven, utah
"Chris was very professional and polite. Did a great job"
carol T.
west chester, pennsylvania
"Adam is a great tech; knowledgeable, polite and thorough."
p/k F.
edmonton, alberta
"the tech responded professionally to our request"
stefan A.
charlotte, north carolina
stefan A.
charlotte, north carolina
adrienne W.
atlanta, georgia
"very promt repsonse and took responsibility for problem"
rebecca W.
vestavia hills, alabama
"Your receptionist was very professional and also very nice. The response by Brandon, the plumber, was earlier than I expected and it was greatly appreciated by me to get that earlier arrival. Brandon did the work thoroughly and checked things inside my house thoroughly. I found him to be very knowledgeable of the reason I had need for the repair. He explained to me the cause of the necessary repair. I also found him to be very nice and polite in his interactions with me. I have a friend who was here while Brandon worked and who talked to Brandon. My friend came in after he left and suggested to me that Brandon should be requested by me again for any further work because my friend said he thought Brandon seemed to be an excellent plumber. Thank you all for the good, prompt service and work, the reasonable cost charged to me and I will be a regular customer of Norrell now. I will request Brandon and, if he is unavailable, I am sure your other plumbers are also quite good."
diane P.
jupiter, florida
"Great consistent service"
randy C.
loudon, tennessee
johnny F.
chicago, illinois
"Yury was on time, knowledgeable, and friendly."
katie B.
nashville, tennessee
"Everything was done quickly and efficiently on time and they cleaned up afterwards it was amazing"
rodney O.
dayton, ohio
"Sam called at 8:00 and stated he was on his way, arrived soon after, did the maintenance, showed me what he had done, I bought a package of filters and he was on his way. Extremely happy with his arrival and work."
fred M.
schenectady, new york
"Will was friendly and courteous. Called 10 minutes before he came. Quick Service. Clearly explained his inspection/cleaning work."
dennis H.
fort wayne, indiana
lindsay J.
cottonwood heights, utah
"Nicholas was very productive and professional"
sandi C.
bluffton, south carolina
"The technician was on time and courteous and did a through"
linda C.
ridgeland, mississippi
bennie V.
cary, north carolina
"Ryan was very knowledgeable of his craft and explained in detail what was needed in the future."
leona M.
west columbia, south carolina
"Professionalism and respect."
sarah S.
summerville, south carolina
"Always in time and complete a through job"
carlos B.
indian land, south carolina
"The technician was very personal and engaging in conversation. Additionally, he explained everything."
eddie B.
pearl, mississippi
norany M.
selma, texas
"Technician was professional and informative"
nadia K.
sherwood park, alberta
"Very satisfied"
niels F.
dayton, ohio
"Dylan performed an excellent job, very detailed and conscientious, But unfortunately my appointment had to be rescheduled twice."
susan H.
loveland, ohio
"Great Job and very knowledgeable and checked everything needed on the list to be done."
james B.
hicksville, ohio
"As usual all Rolf Griffin employees that come are very friendly Come in and tell what they arwe going to do. after taking carwe of business, they let us know what was done or what has to be done, he said he would come back in a day or two, with filters, for the furnace"
eldon A.
south jordan, utah
"Nick was on time. He was very friendly and thorough in his work."
william B.
franklin, indiana
"He was very timely very informative and pleasant . Enjoyed his company"
tom F.
warners, new york
"Top notch technicians will always get a 10 from me."
lucile B.
st helena, south carolina
"The Technician called to tell me his estimated time to arrive. Introduced himself did his service, and explained that everything with my working property."
cheryl M.
prospect, kentucky
"Appointment reminders always help. Technician came during time indicated. He was very personable and answered my questions."
sharon F.
austin, texas
earl D.
georgetown, texas
"Satisfactory discussion of options."
mary H.
somerset, new jersey
"he was punctual came on schedule also was answered. all our questions. efficient and neat work."
susan T.
mission, kansas
"Mo was very professional, and knowledgeable."
jennifer I.
ormond beach, florida
"Polite, thorough, knowledgeable"
jay B.
atlanta, georgia
"Phone rep was great in helping me re-schedule for service. Technician was pleasant, knowledgeable and thorough. Clearly articulating details. Great job!"
ken S.
salem, virginia
"efficient, professional"
jim C.
norman, oklahoma
brenda K.
salem, virginia
bette S.
atlanta, georgia
roland O.
clifton park, new york
"Technician came on time, did a thorough job, and finished quickly."
alison F.
fort myers, florida
"answered all my questions with a smile"
paula D.
gainesville, florida
betty J.
columbia, south carolina
deborah F.
springfield, ohio
carmen K.
west palm beach, florida
"My questions were answered."
susan G.
provo, utah
"On time. Polite, answered my questions, and explained what he did clearly."
alan S.
san antonio, texas
"Was very good with details, did a very good job"
linda W.
boise, idaho
"Our tech was great! We like the service you provide and every tech has been great!"
diane L.
calgary, alberta
roger R.
mishawaka, indiana
"always do a great job"
jeanne S.
arvada, colorado
"Frank thoroughly reviewed my heater, checking everything out in a manner that had not been done for a while. He also called to let me know that he was stuck in traffic and would be a little later than originally scheduled."
vitalia K.
edmonton, alberta
larry L.
danville, california
"New his job"
luz P.
fort wayne, indiana
linda C.
schenectady, new york
"Finally Christian was able to diagnose the problem and once the parts are in itll be resolved. The first two guys didnt help at all. Its also inconvenient that as an Advantsge customer Im always put on the on call schedule rather than a set appointment. Not what I expected being an Advantage customer."
sean C.
rensselaer, new york
"I received an email with an offer for $50 off a precision tune up regularly price $129 and it did not specify any certain type of heating equipment. The technician told me it costs $179 to tune up a boiler. I've had it done for the past 3 years and that's the first time I was given a price that high so I didn't have the service performed."
sean C.
rensselaer, new york
"I received an email with an offer for $50 off a precision tune up regularly price $129 and it did not specify any certain type of heating equipment. The technician told me it costs $179 to tune up a boiler. I've had it done for the past 3 years and that's the first time I was given a price that high so I didn't have the service performed."
tood R.
merritt island, florida
gerald H.
roanoke, indiana
sharol C.
bristol, indiana
james M.
jacksonville, florida
"Both technicians were very friendly and explained every detail of what was completed."
deborah S.
san antonio, texas
"Oscar is very knowledgeable and thorough in performing his inspections of the unit. He was also very polite and respectful. I give him a 5***** rating,!"
cheryl S.
pflugerville, texas
sheri(rent G.
roanoke, virginia
"Josh was very professional and took the time to explain everything. He helped me to get assistance to take the pressure off of me trying to figure out how to pay."
terry W.
dallas, texas
georgetown H.
georgetown, texas
"Great service"
ronald B.
longmont, colorado
"Darren and Jordan are outstanding."
david C.
lincolnshire, illinois
"Clean, thorough, explained eveything"
gregory H.
fort wayne, indiana
"Very polite. Explained what we needed."
joe C.
latham, new york
"Jack and crew were very professional and caring about the excellent job they did at our house. The crew answered all of my questions and concerns."
andy H.
monticello, illinois
"Very polite and informative."
sharon R.
fort wayne, indiana
"Informative"
griffith H.
nashville, tennessee
jennifer C.
gainesville, florida
"They can when they said, answered all my questions without trying to rush or belittle me."
tom* C.
bluffton, south carolina
thomas P.
center point, alabama
linda P.
pflugerville, texas
lawrence W.
overland park, kansas
"Excellent crew with excellent review of problems they solved and corrected in discussing with my son Rick and me. We understand, are pleased, and will continue our relations with Neal Harris...."
bruce L.
gallatin, tennessee
"Eric reviewed our water heater needs Frid. He arranged service for Saturday. Vann & Co-Worker arrived 11:AM. Vann assed the cabinet& began the needed modificatins, installation, he and his co-worker left about 2pm. Warm Sowers.Thank All Three. Great Team Effort."
ron B.
jacksonville, florida
"Ive been with you for years and Im still with you because of you do good job and techs are great."
cam B.
edmonton, alberta
uly F.
austin, texas
"Mike did a great job fixing our AC unit"
alice W.
hamilton, ohio
"Dayvon Croson arrived on time. Did the job, was very pleasant to work with."
forest T.
madison, tennessee
reginald/m L.
ft washington, maryland
david W.
mableton, georgia
vernon M.
atlanta, georgia
"Efficient"
marcia L.
austin, texas
"He figured out where the leak was quickly."
louis B.
west jordan, utah
"Technical person seemed well versed and did a good job."
tim D.
buchanan, michigan
robert R.
delray beach, florida
"Technician was excellent"
ernesto D.
mechanicsville, virginia
eddie C.
atlanta, georgia
"Was more than professional gave me what and what not could be my problem. I believe that you should hire more people like him."
gordon R.
south jordan, utah
"THEY WERE QUICK AND EFFICIENT. ON TIME AND COURTEOUS."
eric C.
waterford, new york
"Technician was knowledgeable and courteous."
nancy V.
n charleston, south carolina
"he was here on time preformed the maintenance and very polite"
lynn F.
indianapolis, indiana
"Was on time and pleasant to talk to."
thomas L.
madison, mississippi
ellie R.
delray beach, florida
"Mike did a thorough job but there was a hiccup in scheduling so that an accounting error caused confusion."
anja R.
calgary, alberta
thomas E.
west chester, pennsylvania
"Very courteous and explained various features of our new thermostat thoroughly"
peggy M.
decatur, georgia
"He was very polite and efficient."
linda S.
carmel, indiana
"He was nice, quick, but efficient and very helpful."
mary W.
centerville, ohio
"Excellent service from Delmar."
luellen M.
bluffton, south carolina
"gave me a good report which made me happy"
zach D.
austin, texas
"Samuel was great. Professional, knowledgeable, and helpful."
william B.
bridgewater, new jersey
"Very dependable"
jim H.
south bend, indiana
stephen S.
raleigh, north carolina
"Juan and Josh were extremely courteous, informative, and knowledgeable."
john J.
savannah, georgia
brenda M.
mcloud, oklahoma
"Prompt and on time. Very courteous and polite."
jim M.
kansas city, missouri
"Mo was polite and well able to in form me about my enquiry and addresses the issue,effectively."
warren B.
knoxville, tennessee
"Caleb is an A+ technician. He went over and above what almost all companies I have ever worked with would do. You see the whole problem of having to replace the system that was first put into my house was because of a certain worker who could of cared less about the end product. I caught him the first time he was here saying its good enough to the problems that would persist for an entire summer on a brand new system. Caleb didnt know that I overheard him tell the manager to send this guy home because of a I dont care attitude and having a really shoddy work ethic, which was going to affect the customer. I could go on and on about Caleb saving my butt . To me its sweet because Caleb doesnt know that I knew. As a company hire more people like Caleb and quit putting up with the slackers! Which cost me an entire summer of half ok half not ok of a $35,000 system which costs me $500 a month."
charles S.
memphis, tennessee
jack G.
bridgewater, new jersey
"Service was fine. This was the second or third time the tech came with a trainee. I have no problem with that, except it took much longer because of the training Johnny was providing"
jeff G.
tulsa, oklahoma
pat T.
cedar hill, texas
"Jeromy was thorough, efficient, & friendly. He told me everything he was doing & was very courteous."
sally T.
san antonio, texas
"Professional, clear communication on service provided and what I might need in the future."
barbara C.
whitehouse station, new jersey
"The 2 gentlemen that arrived at my home were on time, respectful, and diligent about the work that they did"
michael M.
scotia, new york
"My husband is being taken care of by Hospice & we had funeral director her. The techs were very courteous & did their job without disturbing us."
steve S.
slingerlands, new york
"I had an appointment during the recent heat wave for 9/7/23 from between 4:00 and 9:00pm. When I called for a status at around 7:00pm, I was told that the dispatcher cancelled the appointment (I was told this was at my request). Not only did I not receive notification of this false cancellation, but I never cancelled the appointment to begin with. The representative I spoke to apologized several times, which I appreciated. However, I assumed that a new appointment would be made for the next day. I was told this was not possible, that it would have to wait until after the upcoming weekend. After calling back, I was able to get appt for that Saturday, instead of the Monday. Service Experts did not do the right thing by me until I protested vociferously. I had a very good experience with the service technician, Nick."
jack V.
pittsburg, california
mary L.
ravena, new york
"Technician was polite and performed service within a reasonable time."
steve O.
salem, virginia
"Ben was very professional, gave us a quote the same day, was upfront about the possibility of added costs if the Roanoke County inspector is not cooperative. Excellent representative for your company!"
ralph H.
williamsville, new york
"Parker was very friendly, knowledgeable and thorough. Gave very clear explanations of issues."
donald M.
newtonville, new york
"efficient workers and at the end clean up was perfect"
bruce Y.
lawrenceville, georgia
"Prompt, professional, and courteous."
barbara K.
charleston, west virginia
valerie V.
glenmont, new york
"Will was very professional and knowledgeable"
juan A.
defiance, ohio
"He did what he supposed to do"
barbara A.
columbia, south carolina
"The tech was on time, knowledgeable and courteous. He installed our filters also."
gene A.
irmo, south carolina
daniel W.
saint johns, florida
"Kyle was thorough and provided a good report."
perry S.
marshville, north carolina
"Amado was very professional and efficient. Completing everything."
isom L.
blythewood, south carolina
"very professional service"
ed R.
san leandro, california
todd O.
bluffton, south carolina
"Good service timely."
keren F.
danville, california
"Jim Cox is simply the best. He explained the situation in a clear and easy to understand manner, and did the service superbly. We could not be happier. We also happen to like and respect Jim, who truly is an expert in this area."
donna S.
cleveland, ohio
"On 9/20/23 I was lucky enough to have two technicians scheduled. Andrew (for Furnace) and Chuck (for plumbing) both arrived about the same time. Both were friendly, professional, had respect for my property, and above all both were knowledgeable, did a great job in a timely manner, and offered useful plumbing & heating tips. Kudos to Andrew and Chuck. Good work (and employees) are appreciated!"
kaye A.
nashville, tennessee
"Cody Nelson is a wonderful technician! He answered all of my questions, installed new filters and, as always, was timely and efficient! I appreciate Mid-State and I appreciate Cody!!!"
beth C.
arlington, texas
"unhappy with the failure to inform that the filter changes would no longer be covered under the service plan before the poor tech had to share the bad news. should be done at the time of scheduling at the very least to allow time to plan for self purchased filters."
william B.
new kent, virginia
"Technician appeared to be well trained and courteous."
paul B.
cohoes, new york
"The technician kept us up to date on his arrival time and was very courteous."
craig H.
cassopolis, michigan
alex H.
richmond hill, georgia
judy D.
wake forest, north carolina
william C.
delmar, new york
"Was told technician would arrive between 8:00am and noon, a generous span of time requiring me to remain at home. However, I received a call that he would be late and he didnt arrive until nearly 1:00 pm. He didnt complete the work until 2:00pm so I needed to stay home For a major part of the day. A four hour window is extremely generous and failing to honor it puts a significant burden on your customer. I doubt that you will change your scheduling protocol, but would urge you to do so. Jonathan would efficient and friendly and explained a problem he uncovered."
edward N.
rye, new hampshire
gayle B.
lee's summit, missouri
lynda T.
kittery, maine
"Louis was friendly, efficient and professional"
judy G.
hayward, california
"Dylan was easy to talk to answered my questions and showed me how to operate the new intake grate"
terry S.
manteca, california
"To many problems, very un happy and very disappointed with the whole process and need somebody to contact me"
holly S.
brecksville, ohio
"Dustin did a good job I had told the perdon when I scheduled appt that I did not have a filter it would save an extra trip for routine service if the correct size filter would have been available."
patricia W.
dover, new hampshire
"Everything was great"
alfredo R.
cedar park, texas
"Throughout the job we were informed about the steps that were necessary to get the job done."
jim B.
lafayette, colorado
"Our long standing business with your company is appreciated."
shary S.
boulder, colorado
"Excellent communication skills"
linda C.
gainesville, florida
"He did his job and didnt mind that I had to leave the house for an appointment."
stephen S.
boulder, colorado
"Richard Olivas is the best. I trust him! If you ever lose Richard then you lose me too. As long as he oversees my service then I am happy!"
steven S.
buffalo, new york
"Parker was on time, courteous and did what he said he would. In addition he was pleasant and answered all my questions about our entire system."
dawn H.
beaufort, south carolina
roger B.
highland park, illinois
lucy S.
west jordan, utah
scott Z.
latham, new york
"Chris was a good communicator and explained what he felt to be the issues with both heater & a/c.. Heater was a simple cleaning and a/c capacitor was replaced."
lorirodney S.
bon aqua, tennessee
"I always try to tip service people, and I meant to give Jose a tip before he left, but I got very distracted trying to rush to get a picture a snake that was crawling all through the grass near to my porch as service guy was leaving....sorry Jose-you did a great job- very professional and friendly- and answered all my questions."
dale M.
delmar, new york
"Jonathan knew what he was doing"
scott F.
clinton, tennessee
"Documentation and explanation"
ferrin O.
provo, utah
"His arrival was timely and he resolved the problem."
jason L.
platte city, missouri
"Kenneth Conrad and Christopher Sullins were great! Friendly and knowledgeable, they were an asset to the service."
daryl L.
tulsa, oklahoma
"Your rep did a great job and was very friendly"
doug B.
calgary, alberta
"After 3 service calls for the same problem, the new technician was able to finally resolve the problem."
david K.
yukon, oklahoma
"Fast response (less than 24 hours), friendly and comprehensive service."
chuck W.
owasso, oklahoma
"Thorough, friendly service."
carl K.
salt lake city, utah
"Daniel did a wonderful job."
carlos S.
niles, illinois
michelle A.
orlando, florida
"My only concern was that you sent out TWO service reps for the same time and problem. I'm just sorry that someone else had to wait for a service tech while I got two of them for the same problem."
catherine A.
slingerlands, new york
"Excellent work preformed"
judith E.
leawood, kansas
"polite, patient and thorough"
joseph D.
randolph, new jersey
"Professional and quick"
ralph C.
jacksonville, florida
"The professionalism of both the technician and his supervisor who arrived part way into the job were exemplary. They completed the work efficiently and with care and quality."
william M.
vineland, new jersey
david R.
gansvoort, new york
tom* F.
hilton head island, south carolina
"Paul went above and beyond in his service."
john C.
pierre, south dakota
larry S.
west haven, utah
janet N.
louisville, colorado
"Trouble getting complete electronic "paperwork" sent to me -- real paper handed to me by technician worked better."
john B.
somerset, new jersey
kathy C.
birmingham, alabama
"Cody was very helpful"
sharleen W.
midway, utah
"He was on time. Did a professional job, friendly and explained every thing very well"
gerald K.
latham, new york
rick M.
miami, florida
"I was suppose to get a call back on Monday. Today is Wednesday. I have called each day and am told someone will call me. No one has called me."
jim T.
indianapolis, indiana
"Very polite Conscientious Helpful"
daniel W.
buford, georgia
shelly M.
aurora, colorado
"The technician was prompt, professional, knowledgeable, courteous and communicated effectively on the condition of my furnace. The technician did a fantastic job of doing annual furnace system inspection and maintenance. I have been a Service Experts customer since 1998 and am very happy with personnel, equipment and service provided by Service Experts. I recommend Service Experts to everyone I know."
anna V.
ballston spa, new york
angela M.
erie, colorado
russell L.
ravenel, south carolina
"We had a problem that turned off our thermostat and as a result the entire system. We called after 10 pm and got a Pot. For the following day. Justin was knowledgeable and professional. He quickly diagnosed and fixed the problem. He also showed me what to look for if it happens again."
susana J.
salt lake city, utah
"Very professional but friendly. Fast but not rushing."
jerry W.
elkhart, indiana
"on time.friendly.clean."
stanley W.
saratoga springs, new york
jarrell H.
beavercreek, ohio
"Excellent technician, very friendly and familiar with the equipment. Would have him bac k to service our equipment anytime. Very satisfied."
wanda S.
nashville, tennessee
"Tim is the he very vest at doing his job. Most of all I believe he is very honorable. I trust him in knowing he will not tell m the truth about the status of my air conditioner. He does a great job and most of all never come in my house with out his booties foot cover. He respects my home unlike some other people that come and visit honk because you live in a certain area that there is no need they assume you dont care"
suzanne N.
rensselaer, new york
"Austen answered all my questions and did a thorough inspection and service on my furnace."
jim A.
norman, oklahoma
"prompt pleasant professional"
wesley A.
richardson, texas
"He did an excellent job, excellent communications throughout."
charles J.
old hickory, tennessee
"Provided prompt service in a reasonable amount of time"
steve D.
bridgeport, new york
warren P.
jackson, mississippi
"The repair to gas pipes was excellent but we still might have to get another person to verify that there is no carbon monoxide leak somewhere. He doesnt have that tool/instrument for that."
linda S.
martinsville, new jersey
"On time, fast, efficient"
kathryn M.
stone mountain, georgia
"Very professional and neat technician. Called ahead and conscientiously completed his job."
john H.
savoy, illinois
"1st time David has been here and yes, I was very satisfied."
santiago G.
san antonio, texas
"The technicians left a muddy trail on the driveway"
wanelle S.
deland, florida
"Andrey does a great job."
dave K.
richardson, texas
peter D.
troy, new york
"Very friendly"
marcia L.
dover, new hampshire
"The tech was very efficient and respectful and went to purchase the part we needed to do the repair."
andrew G.
edmonton, alberta
"The technician was very professional and answered all my questions to the best of his ability."
patricia T.
vicksburg, mississippi
"Jerry Fisher is very knowledgeable and friendly! Totally satisfied with his work!"
chris B.
richmondville, new york
arnetta T.
charlotte, north carolina
"Polite and explained the condition of the unit."
sarah B.
new smyrna beach, florida
"Both Mark and Andrew were excellent at their jobs: thorough, careful, and communicative. I would request this same team for my next service appointment."
andre D.
brentwood, california
nancy M.
south bend, indiana
"Derek explained what he was going to do to fix our toilet and then he showed me the outcome when he was done. He was friendly and knowledgeable."
charles S.
longwood, florida
"Greg Harmuth and James Allen were great, they fixed up my old system quickly, were very personable/friendly and explained what they were doing so I could follow along, great service!"
renee L.
marietta, georgia
"As always Huy was professional and thorough."
gail D.
granger, indiana
"Kyle and Vincent were prompt, helpful and knowledgeable. We sincerely appreciate them being so helpful and informative"
toni D.
troy, new york
ben B.
branchburg, new jersey
rosemary F.
north charleston, south carolina
"Kevin was professional and knowledgeable with suggestions on my water tank"
robert K.
st albert, alberta
"Prompt and courteous"
ed W.
tucker, georgia
"Jimmy was friendly, courteous, and thorough in his service."
cynthia B.
san antonio, texas
"San Antonio Air is very highly recommended by me. Brady was professional in every way, I TRUST them above any other company. They always come through like a champ!"
robert R.
springfield, ohio
"See ratings below."
paul P.
pooler, georgia
"Techa ere curtís and informative"
jack F.
hilton head island, south carolina
"Very professional and friendly Paul our technician kept us informed about the service he was providing"
marty B.
danville, california
richard V.
eden, utah
dorothy B.
louisville, kentucky
"Arrived promptly replaced part that could have potentially given us problems in the near future-great service"
steve T.
atlanta, georgia
vicky V.
orange park, florida
"Professional, friendly, personable, timely, efficient"
esther V.
salem, virginia
scott M.
boise, idaho
"Super friendly and professional! Jose answered my questions and offerd helpful advice regarding my HVAC system."
nicole P.
albany, new york
"Tech was very polite and explained everything they did while in my home."
ron H.
edmonton, alberta
john W.
louisville, kentucky
jeanne e M.
fort wayne, indiana
"On time, professional, knowledgeable, pleasant"
deborah B.
cary, north carolina
linda M.
bedford, texas
"Natasha was a very thorough and thoughtful technician."
harry M.
mishawaka, indiana
madge W.
atlanta, georgia
"I was pleased with Stephen. I AM OUTRAGED at your cost for the filter as one can easily purchased for less than one-half your price. AND, installation is NO BIG ISSUE. I will check our other companies for pricing for now I wonder do you overprice everything!!!!!"
nancy T.
brentwood, california
"Very efficient Knowable"
holly E.
calgary, alberta
"Looked after everything for me in a prompt and timely manner. Very professional and helpful."
tim S.
kansas city, missouri
"The service providers are always prompt and courteous. They do great work and check everything"
grant H.
albany, new york
julia E.
cincinnati, ohio
"On time and very professional, no hard sell at all but discussed future plans for replacement system"
pravin R.
savannah, georgia
beverly P.
bristol, indiana
"Technician was very courteous and knowledgeable."
dale S.
ocala, florida
"Alex was very thorough."
dean L.
richmond hill, georgia
"Aaron did an excellent job checking our heating and air conditioning unit and preparing it for winter service. He took his time checking all parts and asking if we had any concerns."
myron C.
atlanta, georgia
"Polite and well informed"
bill D.
cleveland, ohio
"always thorough and professional and answer all my questions"
jeff D.
plano, texas
"Provided irrationale unsubstantiated pricing for an item still under warranty. Technician would not provide of a copy of the estimate. I have been a customer for over 10 years through Kruger/Service Experts/Levy&Sons lineage. I have replaced every part of two systems over the last 2 years, and continue to be hit with service pricing on a component under warranty every singe year. I have lost confidence in the parts and the pricing for labor only warranty claims."
laurie M.
lugoff, south carolina
"George and Chant were great. Very polite and knowledgeable."
harold F.
liberty hill, texas
larry G.
olathe, kansas
"Professional and showed genuine concern."
gary/pat C.
schenectady, new york
"Technician knew what he was doing"
calvin H.
trotwood, ohio
donna M.
gainesville, florida
"Service tech installed replacement led light, had to work around several problems but got everything installed and working properly."
gary B.
ocala, florida
julie B.
woodstock, georgia
"Very efficient."
arthur P.
annandale, new jersey
laura H.
west palm beach, florida
david S.
xenia, ohio
"Have no complaints. Scott was professional, knowledgeable & had a great sense of humor."
jean F.
batavia, illinois
"Edgar was very friendly and efficient. He answered all my questions and left me smiling."
john L.
warsaw, indiana
eva S.
dallas, texas
"He was great!"
tom A.
rochester, new hampshire
"Extremely knowledgeable technician who went above an beyond to provide excellent service."
douglas D.
grantsville, utah
dixie P.
cincinnati, ohio
carol I.
raleigh, north carolina
"I dont know who this tech Jorge is, but we last had service in June by Shannon. Our check was lost by our local service experts, the tech quit, and we our bank account was continually overcharged After 18 years as a customer, weve cancelled our service contract & will never use your company again!"
mark G.
smyrna, georgia
randy K.
high springs, florida
clark S.
blue springs, missouri
david D.
scott depot, west virginia
"Friendly and efficient service."
harry M.
hillsborough township, new jersey
mark G.
gainesville, florida
"Brandon and his partner did a thorough and professional job inspecting and cleaning my annual water heater maintenance!"
jeanine H.
syracuse, new york
"Luis was knowledgeable, friendly, and polite. He diagnosed the issue and set my mind at ease."
eric M.
springfield, ohio
danielle F.
elkhart, indiana
"Toilet still seems wobbly"
peter C.
edmonton, alberta
kelly J.
melbourne, florida
"The service call was 99 but I paid 200 and wasn't told about the additional charge. My Ac unit was not put back together the covers were laying in the garage floor."
dianne B.
goose creek, south carolina
"Explained what he was doing."
hussein S.
edmonton, alberta
"Service man was very knowledgable. We are very impressed with the work and commitment from McKinley Heating Service Experts"
mark W.
winnipeg, manitoba
lois H.
calgary, alberta
"We had our first ever gas leak in the house. It really scared us. Your response was very quick and efficient. We felt so relieved. Thank you."
melinda O.
west jordan, utah
barry A.
st. augustine, florida
allen R.
palm coast,, florida
"Your Team was very professional, answered all my questions."
sophia K.
edmonton, alberta
"Technician was great"
tom P.
long valley, new jersey
"Prompt service. Same technician that did previous job (replacing two evaporator coils) returned to check that both AC systems were working properly and not leaking very expensive coolant."
wanzo H.
raleigh, north carolina
"Polite and knowledgeable."
ted H.
port orange, florida
"ALL service was performed perfectly and in timely manner. I really appreciate all the hard work and excellent service from everyone."
janice P.
jacksonville, florida
"Mr. Applewhite is thoroughly profesional, reliable and experienced."