What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Edmonton home and you don’t know what that entails. It’s stressful enough to welcome an air conditioner repair technician into your home, but then to not know what exactly they’re going to do can add even more unnecessary stress. But fear not! Service Experts Heating & Air Conditioning is here to fill you in on the basic A/C system repair process so you will be prepared when an expert A/C system service technician needs to pay you a visit.

AC Repair Starts Simple

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to check it to verify that it’s not simply a thermostat settings problem. The service tech will confirm the thermostat is flipped to cool and then reduce the temperature to see if that will start up the AC. A faulty or improperly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The service tech will then likely ask to see the air conditioning equipment. Like a doctor, the technician will start their trial and error diagnosis process. There are several things that could be the reason for an air conditioner that isn’t running properly, and it’s up the technician to check all the possible reasons starting from the most ordinary issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioning diagnosis, they will likely check the air filter to confirm it’s not clogged or in need of replacing. They will examine the A/C system’s refrigerant levels, verify the air condenser fan is spinning properly, make sure that the size of your AC is suitable for the size of your house, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning repairman has found the problem, they should explain all your choices to you. The conversation will typically start with the repairman explaining what the trouble is, what part (if any) died, how or why it failed, and what that part does for your air conditioning system.

The technician will then go into your choices, which will include changing out the part and resolving the trouble, but may also involve upgrading parts of the air conditioner, the A/C system itself, or your complete HVAC system. In certain cases, it may make more sense to invest in a complete new HVAC system, especially if the AC is past its prime, or prone to breaking down again and end up costing you more for AC repairs in the end. The service tech will go over how much time, effort, and cost it will take to resolve the problem.

The service tech might now explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This usually includes yearly maintenance, which not only helps avoid an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioning repair centers will offer an annual service plan so you don’t have to think about making future AC tune-up appointments for your home.

At the end, they will go over the process for repairing the failed part or resolving the trouble. If you choose that AC repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts necessary and set up your new appointment to fix the AC. Or, if the necessary part is already handy on their vehicle, they will begin the air conditioning repair work with your authorization.

Remember that throughout Edmonton your system is in good hands with Service Experts Heating & Air Conditioning. Our technicians are ACE-certified and have received extensive background checks so you can feel comfortable with the people we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your AC repair, give us a call 24/7 at 587-404-0790 and we’ll be happy to explain the process.

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