Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be really frustrating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are techniques to find the cause of the problem and maybe even take care of the issue on your own. While elabourate repairs are best left to Experts like the staff at Service Experts Heating & Air Conditioning, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting strategies to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be really frustrating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are ways to find the cause of the problem and possibly resolve the issue on your own. While complicated issues are best left to Experts like the team at Service Experts Heating & Air Conditioning, there are some simple heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting tips to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC business to diagnose and correct issues with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

• Check the thermostat settings: Verify your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
• Inspect the circuit breakers. Ensure the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Sometimes a tripped breaker can stop the heat pump from operating correctly. 
• Assess airflow and filters: Weak airflow caused by plugged filters, blocked vents or other obstructions can lead to inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could reduce airflow.
• Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for dust, dirt or plant life that might be blocking airflow. Remove any clutter that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Even though some heat pump dilemmas can be easily solved by homeowners, sometimes it’s a good idea to reach out to a professional for support. As an example, if you have concerns about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for quite a few different reasons that require technical know-how, such as improper refrigerant levels or problems with temperature sensors or valves. If one of those problems is causing your heat pump to get stuck in the wrong mode, it’s best to have it addressed by an experienced specialist like you find on the team at Service Experts Heating & Air Conditioning.

Call Service Experts Heating & Air Conditioning for Heat Pump Repair in Edmonton

If you’ve attempted our suggested troubleshooting steps and your heat pump is still stuck in heat mode, call one of the qualified technicians at Service Experts Heating & Air Conditioning. We can diagnose the issue effectively and quickly make the appropriate repairs. We have many years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the go-to choice for heat pump repair in Edmonton.

For reliable heat pump maintenance or repair, call Service Experts Heating & Air Conditioning today at 587-404-0790.